EN / DE

BA for the Leading Booking Service

BA for the Leading Booking Service

The Client applied for our consulting services, already being a large-scale and successful company: launched in 2006, in 2012 Agent.ru Group was recognized as among three best air ticket booking services by PhoCusWright in Russia. At that stage of development, the company hoped to reach even better results by optimizing business processes and implementing the best technical solutions and management tools (both turnkey and customized).

Solution

  • Firstly we conducted thorough “as-is” analysis to help our Client better understand their current business processes.
  • After that we proposed our vision of target “to-be” processes – of how the processes and interactions between them should work inside the company to better fit the Client’s goals.
  • The recorded process metrics became the basis for re-designing business and adopting technology solutions to increase overall efficiency and the level of process automation.