Modernizing a Core B2B Booking Platform for a North American Tour Operator

Project and Its Development

At the intial phase, the client asked for the development of functions based on the clients’ accumulated requests. The next stage covered:

• the complete redesign of the client’s system
• the transition to a new Angular framework to give it a more modern appearance
• updates for the technologies in use
• optimization of the back-end code to increase the response speed.

We approached the project in strategic phases to deliver both immediate value and long-term stability.

First, we addressed the most urgent user needs by developing a series of significant improvements on the existing platform. These “quality-of-life” fixes were designed to make an immediate impact on daily operations. Key features included:

• Advanced product search: Upgraded search filters, allowing users to apply multiple criteria at once and easily find specific escorted tour start dates on a calendar.
• Optimized tour updates: Users can now copy existing tours, while outdated products are replaced automatically.
• Improved itinerary management: New tools to shift an entire itinerary to a new start date, copy existing itineraries for new clients, and save frequently used itineraries as reusable templates.
• Quote logic enhancements: We optimized the process for updating and managing client quotes.

With immediate user needs met, the next major milestone was a complete front-end overhaul and UI redesign. We migrated the entire application to a modern Angular framework. This not only provided a fresh, intuitive, and contemporary user interface but also created a solid technical foundation for future development.

On the newly modernized platform, we then developed game-changing new modules, including:

• Flexible packages: A powerful feature that allows agents to take a standard package tour and fully customize it for a client, adjusting dates, swapping hotels, modifying routes, prices, and locations, and adding alternatives to create a one-of-a-kind experience.
• Optimized performance: We implemented advanced caching strategies to dramatically reduce page load times and data retrieval speeds.