Fully-Fledged Back-Office System
for Tour Operators and Travel Agencies
Enterprise Management is one of the most complex and feature-rich components provided as part of GP Travel Enterprise platform. Being an essential part of the travel back-office software provided by the platform, this functional segment accumulates diverse back-office functionality that is critical for a successful modern travel business.
Using the rich set of tools provided by this component of our booking engine, your employees will be able to configure travel service sales, manage client and partner relations, perform reservation tracking, monitor finances and ensure effective team collaboration without missing a thing about your day-to-day business workflows.
What You Get with Enterprise Management
Reservation Management
This module will serve as the backbone of your reservation management capabilities in addition to online booking via B2C and B2B sub-systems. Using our solution you can easily aggregate and filter the lists of your reservations, modify and cancel any orders as needed, assign dedicated managers to process specified reservations and create orders placed through direct sales channels — all from a single unified system.
Business Rules
This module will deliver ultimate flexibility in creating your own business logic. Set up individual markups, agent commissions and enforce your tailored reservation and sales policies per product, sales channels, distributors, high-value clients and more. You can also tap into search personalization and serve your clients with recommended content online.
Sales and Pricing Optimization
Enterprise Travel Management provides a set of instruments to make best-value offers to your clients and maximize your gains both with regard to revenue and loyalty. Using these tools your staff can search and book via multiple credentials from your Inventory, offer tailored discounts and promotions to loyal clients, obtain the best deals from various product suppliers (hotels, flights, events, etc.).
CRM
The three functional layers of our built-in CRM module will get you fully covered in terms of customer relationships and sales collaboration. It will enable your employees to perform highly effective sales and marketing activities using in-depth customer profiles, detailed sales funnels, communication tracking tools, planning instruments, integration with online booking flows, website forms, chats and other useful functionality.
Communication & Collaboration
This component allows you to maintain connections between staff, partners, B2B clients and suppliers. Here you can discover advanced collaboration options via online chats, stay in the loop through instant customizable notifications, automated email communications with your professional network for increased productivity.
Analytics
This one is your data powerhouse for complete control over sales stats and user performance. With on-demand reports, instant analytical insights on clients and bookings, and advanced data visualization, you can perform data-driven management at any depth – from basic analytics to more detailed business intelligence.
Finance Management
This module is at the core of invoice and payment management. Its advanced settings provide access to flexible configurations and accounting made both online and offline. For tour operators and travel agencies the system supports credit and deposit configuration. Altogether, this comes up as an end-to-end financial tracking tool allowing to generate full financial details per invoice, client or travel agent at a glance.
“GP Solutions has shown its professionalism by supplying us with their ready-made products. On the product level, they delivered and implemented GP Travel Enterprise platform, which has helped us to:
Cover our requirements to connect to multiple suppliers of hotels, flight tickets, events and car rentals; Set up our own holding structure, which is specific to our business model; Introduce in-depth automation to the daily booking processing routines performed by our staff.”
What are the Benefits for Your Business?
Full Control Over Your Business Processes
The term ‘Enterprise Management’ speaks for itself. The platform provides a 360-degree view of your business processes with detailed information and complete visibility over your customer services, multi-channel reservations, revenue flows and partner collaboration, thus making your managerial routines a lot more feasible and efficient.
Time Efficiency and Transparency
Our travel agency & tour operator back office software significantly improves your business process automation by cutting down the time and effort required to manage your workflows. The technological solutions provided by it will enable timely control of all reservations, invoice statuses, agents’ credits, deposits, clients’ loyalty and value in real time.
More Sales Opportunities
Newly enabled with Enterprise Management tools, your sales teams can take advantage of the rich built-in features to optimize conversion rates. They’ll find it easy to appeal to your audience and increase sales by leveraging client communications, dynamic packaging, personalized content, tailored promotions and more.
Value-Based Partnerships
Enterprise Management will make you flexible in terms of managing partner relations and underlying business rules. This translates into more flexibility when setting up markups, commissions and reservation policies to make sure your professional network can get the most out of your cooperation.
Related Case
Want to Find Out More About Enterprise Management Functionality?
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