Frequently Asked Questions
Answers to common questions about GP Travel Enterprise and our custom solutions and services. Can’t find yours? Ask our travel tech experts.

Answers to common questions about GP Travel Enterprise and our custom solutions and services. Can’t find yours? Ask our travel tech experts.
World’s Best Travel ERP Solutions Provider 2023
GP Solutions has been recognized as the World’s Best Travel ERP Solutions Provider 2023 at the prestigious World Travel Tech Awards. This accolade, voted by travel industry professionals, media, and consumers globally, underscores our excellence in delivering innovative, scalable, and efficient ERP solutions tailored to the dynamic needs of the travel sector.
View certificateWorld’s Best DMC Software Provider 2023
We are proud to be named the World’s Best DMC Software Provider 2023 by the World Travel Tech Awards. This recognition highlights our commitment to revolutionizing the destination management sector with cutting-edge software solutions that drive operational efficiency and seamless customer experiences.
View certificateAmadeus Partner Network
As a certified development partner of Amadeus, one of the world’s leading Global Distribution Systems, GP Solutions leverages Amadeus’ state-of-the-art technology to create highly customized, robust travel solutions. Our partnership enables us to deliver exceptional services that meet the evolving needs of travel businesses globally.
Sabre Developer Partnership
GP Solutions is an esteemed member of the Sabre Developer Partner Program, empowering us to build and integrate high-performance travel technology solutions on the Sabre platform. Our collaboration with Sabre ensures that we deliver top-tier solutions with unmatched functionality and scalability for the global travel market.
View certificateUSTOA Associate Member
As part of USTOA’s network, we endorse the association’s mission in promoting professionalism, social responsibility, and innovative approaches within the industry. Our participation in travel tech events, knowledge sharing, and regular collaboration with industry stakeholders are examples of how we spread travel tech within the tour operator community of the United States and abroad.
Learn moreGP Travel Enterprise is a travel booking and operations platform for mid-size and large tour operators and DMCs. It brings five areas into one system: Product and Inventory, Supplier Integration, Sales and Distribution, Reservations and Operations, and Gateways and Connectivity.
It is built by GP Solutions, a travel technology company with 20+ years in the industry, 100+ active clients in 30+ countries, and a 94% client retention rate.
GP Travel Enterprise is built for mid-size and large tour operators and DMCs with complex, multi-day travel products. That includes inbound, outbound, and domestic businesses: DMCs and multi-day, specialist, FIT, luxury, and group tour operators.
Mid-size companies outgrowing spreadsheets and basic booking tools get a ready-to-use system configured to their operating model. Large companies run multiple brands, offices, and distribution networks from one installation.
Yes, if your funding is in place and you plan to grow. The platform is built for mid-size and large operators, so it suits startups that plan to scale volumes, add markets, or move into more complex products.
Tell us where you are today, and we will map the shortest path from there.
We will tell you after the discovery stage. GP Solutions builds and implements GP Travel Enterprise and also builds custom travel software, so we are not tied to one answer. If the platform does not fit your case, we propose an alternative, such as a custom build or integration with a system you already have.
Start with a call with our travel tech experts.
We learn how you run your business today, then load your real tours, contracts, and quotations into the platform and demo it on your own data, not on a generic script. You then get a proposal with the modules you need, the license, setup, implementation, and hosting fees, and a dated delivery plan. Implementation starts once the agreement is signed.
Every project runs the same core stages, and extra steps are added only when your case needs them.
Core stages:
Extra steps, when needed:
Our team installs and runs the system for you, so going live does not have to become an infrastructure project.
Yes. You can describe your business requirements and project vision yourself, and our analysts use them to define the gap between your needs and the platform and to plan the implementation. If you prefer, our team runs the full Requirements and Business Analysis stage, describes the gap in a Vision & Scope document, and turns it into a budgeted, scheduled plan for your approval.
It depends on your scope: how much of your operating model needs configuration rather than custom development, and whether you are migrating data from another system. A configuration-only rollout is measured in months, not years, and we plan go-live around your season. You get a dated plan after the discovery stage, before any commitment.
Yes. Bookings, contracts, rates, and traveler records are moved and reconciled together with your team, so both sides agree the numbers match before the old system is switched off. Operators with live season bookings usually run both systems in parallel for a period, and we plan this as part of the rollout.
Supplier integration is part of GP Travel Enterprise: the platform connects to third-party suppliers and standardizes their content, availability, and prices so your team can sell them next to your own contracts. Searches return live offers without data lag, and bookings and cancellations made on the supplier side sync back into the platform automatically.
Yes. GP Travel Enterprise includes integrations with 80+ suppliers, and their content, availability, and prices arrive standardized next to your own contracts. Supplier types cover accommodations (bedbanks, channel managers), flights (GDSs, consolidators, flight aggregators, NDC), transfers, excursions and activities, and car rental.
GP Solutions is an Amadeus Certified Partner and a member of the Sabre Developer Partner Program.
The supplier list is for reference: we confirm the availability and scope of each integration for your case.
GP Travel Enterprise has integrations with 80+ suppliers, and we add new ones at client request and as part of our product roadmap. Some existing integrations may need updates or extra configuration for your setup, so our team confirms the scope of each one for your case.
We can add it: integrating new suppliers at client request is a routine part of our work. Pricing for a new integration is agreed individually and depends on your cooperation model. Send us the supplier name, and our product team will come back with a proposal.
Yes. You can run your own contracts and third-party supplier content separately or together in one live inventory. Your team searches both at once, combines them into packages, and sells them through the same channels.
Changes within a supplier’s current API are covered by standard support, so your integration keeps working. If a supplier moves to a new API, connecting to it counts as a new integration, which we scope and price separately.
Yes. We recommend suppliers for each product type based on your markets and products. If you don’t have a contract with a supplier yet, we help you make contact and start negotiations, including with GDSs through our Amadeus and Sabre partnerships.
No. GP Solutions is a travel technology company, not a reseller of travel products. You sign a direct agreement with each supplier and agree on your own commercial terms, such as markups and commissions. To activate any supplier integration, that agreement must be in place first. We don’t take part in your negotiations, but we’re glad to help you get in touch with suppliers.
No, the platform sets no look-to-book limits of its own. Many suppliers do limit the ratio of searches to bookings, so agree on these terms directly with each supplier when you sign your contract.
You can search supplier content by supplier locations, master base locations, coordinates, location codes, and several products in one request. Our team can adapt the search logic to your business needs.
The supplier connectivity API is based on the OpenTravel Alliance schema and follows industry practice. API documentation is available on request.
Yes. The platform deduplicates and groups hotels received from different suppliers, which covers the needs of many businesses, especially B2B-focused ones. For large hotel portfolios, we recommend a specialized mapping provider: GP Travel Enterprise integrates with GIATA MultiCodes and can connect to other mapping services on request.
Yes. The Product and Inventory area holds everything you contract yourself, such as hotels, transfers, excursions, charter flights, and trains, with rates, availability, and rules in one place. You control availability the way each contract works: allotments, commitments, inventory pools, free sale and on request, automatic releases, and blockouts. Live availability across all sales channels prevents overbooking. Suppliers can get extranet access to update their own prices, availability, and descriptions.
You can sell simple tours, complex multi-day packages, and tailor-made itineraries. Package prices can be dynamic, static, or pre-calculated. You can also offer tiered packages, such as Gold or Premium, where travelers add optional services at booking and the price updates instantly.
Yes. You can launch a turnkey, white-label booking website under your own brand, with multilingual content, promo codes, loyalty points, integrated checkout, and multiple currencies. The same live inventory also feeds your B2B partner workspace and API distribution, with pricing and product access set per channel.
Yes. The platform core is separate from the front end, so you can build your own B2C or B2B website on the GP Travel Enterprise API. You choose who does the work: your own team designs and builds it; you design it and our team develops it from your mockups; or our designers and developers do both.
Yes. GP Travel Enterprise booking websites are responsive and work in any mobile browser.
GP Travel Enterprise supports the languages and currencies your business needs, with VAT handled per partner. You can also run several brands, offices, and markets from one system, each with its own branding and business rules, and report on the whole group in one format.
Yes. Gateways and Connectivity links the platform to the business systems you already run: CRM, ERP, accounting, payments, and BI and analytics tools, such as Salesforce, HubSpot, SAP, Stripe, PayPal, Adyen, and many more. Payments run through 15+ payment gateways, with local payment methods and multiple currencies. Where no ready connector exists, our team builds it during implementation.
Yes, we host and run your installation on our infrastructure, so going live is not an infrastructure project for your team. Large companies can also run a dedicated installation on their own infrastructure. Hosting is a separate part of the price.
Yes. We release new platform versions regularly, and updates are part of ongoing maintenance and support. Features we build for you go into the product core, not into a separate branch, so you always stay on the current version.
Your price is built from four parts: a platform license, a one-time setup fee, an implementation fee when the project needs one, and hosting. The license scales with the size of your business, your booking volumes, and your integrations, so we don’t publish list prices. Contact us for a quote based on your setup.
Custom software development means we build travel software around your business requirements instead of adapting your processes to an off-the-shelf product. GP Solutions covers the full cycle: analysis, design, development, testing, delivery, and ongoing support.
Custom software fits your exact processes, scales with your business, and connects to the systems you already use. Ready-made products serve a broad market, so their features may not cover the specifics of a larger travel business. Custom development also gives you control over security and less dependence on third-party product roadmaps.
Most projects run through five stages.
We have built booking engines, travel websites and portals, mobile apps, back-office and ERP systems, supplier and GDS integrations, and AI-powered tools for travel companies. See our case studies for examples.
Yes. We connect supplier APIs, such as GDSs, bedbanks, channel managers, flight consolidators, and transfer and activity providers, to your existing or new booking system. Our team handles the integration work and keeps each connection running as suppliers update their APIs, with ongoing support for a flat monthly fee per connector. Learn more about travel API integration.
Yes. As a member of the Sabre Developer Partner Program, GP Solutions integrates Sabre APIs into booking engines, online travel platforms, and back-office systems. The integration gives you access to Sabre’s flight and other travel content directly in your own system. Learn more about travel API integration.
Yes. As an Amadeus Certified Partner, GP Solutions integrates Amadeus APIs into booking engines, online travel platforms, and back-office systems, and builds custom solutions on Amadeus technology. Learn more about travel API integration.
Yes. We build travel AI solutions such as AI travel assistants and chatbots, search and recommendation engines, predictive analytics and demand forecasting, dynamic pricing, and generative AI for content and itineraries. We connect them to your existing data sources, such as CRM systems, booking engines, and property management systems, and train your team to use them.
Yes. Our teams use AI to write code, analyze legacy code, test, and document, which speeds up both new builds and the modernization of existing systems.
You do. When the project is complete, the software, its source code, and the IP rights belong to you, even if our team continues to maintain it.
Companies choose custom development when they need software built exactly around their business. It costs more and takes longer than an off-the-shelf product, but it is not limited by ready-made features or design templates. You have a say in every decision during development, and the source code and IP rights are yours.
Yes. We offer a range of support and maintenance options that cover security updates, performance monitoring, and new features, so your software stays secure and up to date.
Yes. We design custom software from the start to fit into your existing systems and infrastructure.
We choose the technology stack for each project, from Java, Spring, .NET, and PHP to Vue, Angular, Node.js, Ruby on Rails, and Haskell. If your team already works with a specific stack, we can build on it.
We offer three models: Fixed Price, with fixed scope, budget, and deadlines; Time and Material, where you pay for actual hours worked; and a mix of the two. Contact us to find the right model for your project.
Yes. A dedicated team works well when you need to extend your in-house team or reach the market faster. Tell us about your project scope and the expertise you need, and we will put the team together.
It depends on the scope, the team, and the services you need. Some projects take a couple of months; others run for years with continuous development. Our clients stay with us for 10+ years on average. Talk to our team for an estimate.
The cost depends on your requirements, so we estimate every project individually. Send us your request, and we will come back with a proposal.
Yes. We sign an NDA on request, and all GP Solutions employees are bound by the company’s confidentiality and non-disclosure agreements.
We follow a strict QA process built over 20+ years of software development. Projects run on Agile for quality and faster ROI, and we use design walk-throughs and regular code reviews to keep quality under control.
We are a travel technology company with 20+ years of experience building travel software, so we know the domain and can anticipate challenges early. Our own platform, GP Travel Enterprise, is built on the same experience.
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