Frequently Asked Questions
Find detailed answers to common inquiries about our products and services. If you have further questions, feel free to reach out to our support team.
Find detailed answers to common inquiries about our products and services. If you have further questions, feel free to reach out to our support team.
World’s Best Travel ERP Solutions Provider 2023
GP Solutions has been recognized as the World’s Best Travel ERP Solutions Provider 2023 at the prestigious World Travel Tech Awards. This accolade, voted by travel industry professionals, media, and consumers globally, underscores our excellence in delivering innovative, scalable, and efficient ERP solutions tailored to the dynamic needs of the travel sector.
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World’s Best DMC Software Provider 2023
We are proud to be named the World’s Best DMC Software Provider 2023 by the World Travel Tech Awards. This recognition highlights our commitment to revolutionizing the destination management sector with cutting-edge software solutions that drive operational efficiency and seamless customer experiences.
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Amadeus Partner Network
As a certified development partner of Amadeus, one of the world’s leading Global Distribution Systems, GP Solutions leverages Amadeus’ state-of-the-art technology to create highly customized, robust travel solutions. Our partnership enables us to deliver exceptional services that meet the evolving needs of travel businesses globally.
Sabre Developer Partnership
GP Solutions is an esteemed member of the Sabre Developer Partner Program, empowering us to build and integrate high-performance travel technology solutions on the Sabre platform. Our collaboration with Sabre ensures that we deliver top-tier solutions with unmatched functionality and scalability for the global travel market.
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USTOA Associate Member
As part of USTOA’s network, we endorse the association’s mission in promoting professionalism, social responsibility, and innovative approaches within the industry. Our participation in travel tech events, knowledge sharing, and regular collaboration with industry stakeholders are examples of how we spread travel tech within the tour operator community of the United States and abroad.
GP Travel Enterprise
GP Travel Hub
Custom Development
GP Travel Enterprise is an innovative and powerful end-to-end solution for Tour Operators, DMCs, TMCs, Wholesalers, and OTAs that helps hundreds of travel companies across the globe to run and grow their business.
You need to contact our sales consultants, who will:
Once the proposal is approved and the respective agreement is signed off, we’ll start the platform implementation and delivery process in accordance with agreed milestones and timelines.
For each client we assign a Customer Success Manager who leads a project that goes through a set of sequential phases:
Analysis phase – concentrates on high-level project definition and scope. At this stage, different alternatives can be considered and GAP Analysis is performed to define specific requirements and ways to meet them.
Implementation phase – includes initial system setup and configuration, additional development (e.g. development of custom functionality to cover the gap revealed through the analysis phase; new supplier integrations; any other system adjustments and fine-tuning needed to reflect client’s business specifics), acceptance with client.
Training phase – to achieve a better understanding and adoption of the software, we usually hold client’s personnel trainings led by our Customer Success Manager.
Launch Phase – launch of the full solution into operation (LIVE mode).
Post-Launch Phase – support and maintenance of the solution, as well as continuous upgrades with new releases and/or upon client’s request.
Note: For small-scale projects, some phases can be skipped or merged. For complex and large-scale projects, each phase can be considered as a separate sub-project.
You can most definitely do part of the analysis work yourself – outlining detailed business requirements and project vision. This information will help our specialists to complete Gap Analysis and determine the technical implementation roadmap. We are more than happy if you decide to leave the full scope of analysis work to us – the professionals. We’ll be sure to discuss every detail with you and await your approval.
Yes, we currently have connections to over 85+ suppliers of various types of travel products – accommodation (bed banks; channel managers), flights (GDSs; consolidators; NDC), activities, excursions, car hire, transfers etc.
Yes, we would be happy to recommend suppliers for each product type and assist in contacting them.
We’re an independent travel technology vendor and don’t act as a reseller of travel products. Every client needs to sign a direct agreement with each supplier they would like to work with to agree on individual commercials (mark-ups, commissions, etc.). We cannot influence and never interfere with the negotiation process between you and suppliers. At the same time, we would be happy to assist in your communication with them.
Yes, GP Travel Enterprise has a very sophisticated Inventory module, which allows you to manage your own travel products and products you buy directly from a certain supplier (e.g. local hotels or local transfer providers). Additionally, you can provide extranet access to these suppliers for them to manage prices, availability and descriptions within the platform without involving your staff.
GP Travel Enterprise has a well-structured API via which we can connect to any external software you may be using e.g. accounting system, CRM. Information will be seamlessly exchanged between the systems to make sure manual work is minimised and business runs smoothly.
Yes, we provide a modern B2C template website, which can be customized according to your corporate branding, color and content preferences. We can also provide deeper customizations based on our template website if that would be your preference.
Yes, our platform API allows you to build a unique and fully-customized web-site (both for your partners/agents and end-consumers) from scratch. There are several options to do that:
Yes, we do provide mobile-optimized adaptable B2C templates, that fit well and seamlessly with any mobile browser. We also provide off-the-shelf Android and iOS applications.
Our platform is designed for international usage with multilingual and multi-currency support. Based on your special requirements, we can configure the languages and currencies required by your business.
Launch of the system “As Is”, which includes system/servers setup and configuration, initial consulting and training of client’s staff, normally takes up to 20 days. In case a client would prefer to customize the system to fit specific business needs, then the timeline will depend on the level of customization.
Yes, we are constantly enhancing our system and adapting it to new trends within the travel industry. New releases come out on average every 3 months. License fees include regular system updates and releases, so you don’t have to pay additionally for that.
In contrast to multiple companies that set their pricing methods based on server size and the number of users, GP Solutions adheres to the concept of an individual approach to each customer. We take into consideration the company’s budget and size, its target market, and the type of solutions it offers to customers. These factors provide a clear picture of an expected yearly cost without worries about adding several platform users. Any additional features and changes are discussed individually and pricing adjusted accordingly. To learn about pricing in detail, don’t hesitate to contact us.
GP Travel Hub is a time-tested unified travel APIs aggregator, which helps you connect to external suppliers of various travel products (GDS, consolidators, bed banks, aggregators etc.). Its solid interface helps you interact with multiple travel APIs in real-time, directly receive current offers and prices, manage, keep, and synchronize the data.
We aggregate more than 85+ suppliers, though the list is not static – we are adding new suppliers on a continuous basis upon request of our clients and in accordance with our internal roadmap. Please note that some of the existing integrations may require additional updates and further configuration depending on your specific requirements. Get the latest and most reliable information from our specialists here.
GP Solutions is an independent travel technology vendor, delivering purely technical connectivity, and providing freedom in direct client relationships with suppliers. In order to activate any connector, you must first conclude a direct commercial agreement with each selected supplier.
GP Travel Hub supports diverse types of suppliers such as GDS, Flight Consolidators, Bed Banks, Channel Managers, OTAs, Ground Transportation Providers, Aggregators of various travel products. GP Travel Hub also supports NDC schema. Please follow the link for more information on the suppliers we support.
We don’t have any restrictions on our system. However, it’s worth mentioning that most of the suppliers don’t like plenty of blank requests and from their side, and may set specific look-to-book limitations from their side. When signing a commercial agreement with suppliers, please make sure you negotiate these conditions directly with them.
We support searches by:
Since GP Travel Hub was designed to meet the requirements of the most demanding clients and to accommodate the specifics of each travel business, we can tailor it to your unique business needs. Contact us if you want to discover more.
Our API is based on Open Travel Alliance Schema and has been composed in accordance with the best industry practices. The API documentation is available upon your request. Leave your request and we will be in touch with you shortly.
GP Travel Hub supports different approaches to deduplication and grouping of hotels received from various sources. It is delivered with in-built hotel mapping automatic algorithms, which are usually sufficient for many business models (e.g., mainly B2B focused travel businesses). For the most demanding clients, we suggest using the service of specialized hotel mapping providers. In particular, GP Travel Hub is integrated with GIATA multi-codes solution and it can also be integrated with any other mapping service upon your request. Let’s discuss your requirements in detail to find the right solution to your case.
GP Travel Hub can be hosted either on our servers (we cooperate with reputable world-renowned hosting providers only) or on the client’s servers. If hosting is provided by our company, additional hosting fees apply.
Sure, please get in touch with our consultants to agree on the right date and time. Please, note, since GP Travel Hub is a purely technical back-end solution, its demonstration assumes that a client has some technical background.
GP Solutions adheres to the concept of an individual approach to each customer. We take into consideration the company’s budget and size, its target market, and the type of solutions it offers to customers. Please contact us, and our consultants will select a favorable offer for you.
Custom software development implies that we are going to deliver software solutions meeting your specific needs. Unlike off-the-shelf offers, it is tailored and deployed to satisfy your business’ unique requirements, thus bringing along the potential for greater flexibility and scalability. The custom development process usually covers planning, coding, testing, and ongoing maintenance.
Ready-made solutions often target a broader range of clients, and their functionality scope may not be enough for travel enterprises. Custom development offers several advantages, including tailored solutions that align with travel business needs, scalability to grow with the organization, enhanced security, and integration with existing systems. It reduces reliance on third-party vendors and leads to increased efficiency and a competitive edge.
Most projects go through the following stages:
We can deliver anything the travel market may require. Our previous experience covers custom travel booking engines, fully-functional travel websites, mobile applications, and API integrations.
After the project is complete, the software solution with its source code is in your sole property. We take on the task of development and maintenance, but you will be the total owner of it after all.
Though this variant of software delivery is a bit more expensive and time-consuming than off-the-shelf solutions, in return you get a unique product that is not limited by ready-made functionality and design templates and can be meticulously tailored to exactly what you need. You keep a finger on the pulse of the entire software development process and have a say in all the choices. In the end, the source code is entirely yours, alongside with IP rights.
Like all pieces of technology, custom solutions require constant updates and optimizations to keep security and operational efficiency at a competitive level. New features enter the spotlight to beat the competitors in the ever-evolving business landscape. At GP Solutions, we always offer a range of support and maintenance options to make sure our product stays relevant.
Surely. It can even be listed among top benefits of tailored software, since we develop it with the idea in mind that you may need to seamlessly add it into your software solutions and infrastructure.
As a full-cycle software vendor, we make use of the latest and time-tested frameworks, languages, and environments we deem reasonable to engage on your project — from Java, Spring, .NET, PHP, Vue, and Angular to Haskell, Node, Apache, and Ruby on Rails. Just name it — and we are sure it will be on our list of tech expertise.
It all boils down to your project individually, yet we normally offer a selection of the following models:
To get more details of the terms of cooperation for each of them, please contact us, and we’ll provide the necessary information based on your particular case.
Yes, we do. It will be an excellent choice for those who want to extend the capabilities of their in-house software team or need to boost up the time to market. Contact us and let us know the details of your project scope, its features, and expertise you seek in your future dedicated team.
The duration of your software project strongly depends on the scope of delivery, experts you want on the team, and development services you pick. Some projects can last a couple of months, while others will take years to deliver and constantly update. The best case here is to have a talk with our business development expert and make it clear for you.
Naming any price here will be a wild guess. The budget of your project is always determined separately based on your requirements. Our advice here is to drop a line in the contact form, and we will contact you shortly and discuss the intricate issue of pricing.
The information about your project is safe with GP Solutions. We will eagerly sign an NDA, as we respect your confidential information and reputation. All our employees are bound by the company’s confidentiality and non-disclosure agreements.
GP Solutions has been developing software for over two decades and elaborated a strict QA process. We introduced the Agile methodology to ensure quality and quick RIO. In addition, we strive to keep software quality under control through design walk-throughs and periodic code reviews.
Through the years of developing products for travel businesses, we have accumulated deep expertise in the domain and may predict potential challenges and opportunities. Our own products, GP Travel Enterprise and GP Travel Hub, are the climax of the manifestation of our experience and industry knowledge.
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